Working style
Human in the loop, GDPR-aware, and with the data path clarified before the pilot.
AI delivery for logistics, supply chain, and operations
Less manual work.
More room for the core business.
We identify your biggest AI lever within days and build the first working workflow directly with you. No concept without implementation.
- First outcomes in 2–4 weeks
- Human in the loop
- GDPR-aware
- NRW · on-site & remote
Why teams get stuck right now
The bottleneck is rarely the idea. It is the day-to-day reality.
Emails eat response time. Documents eat back-office capacity. Knowledge creates follow-up questions. Decisions take too long. That is where we work.
Typical starting points
What slows teams down.
And what changes after that.
Without a clear path
„Our service inbox overflows every day — status queries, complaints and follow-ups in one pile."
- 100–300 mails a day, look the same but aren't equally important.
- Important customer mails drown between newsletters and confirmations.
- Response time 3–5 hours, SLA attainment below 80%.
With Fluxward
Service-mail triage: classify, prioritise, draft reply.
- Every mail gets a category and a priority.
- Reply drafts with data from ERP/TMS.
- Your team decides — nothing goes out autonomously.
Without a clear path
„We type freight papers, delivery notes and PODs by hand."
- Documents come as PDF, scan, photo or mail attachment — always different.
- Error rate 3–8%, every correction costs time.
- Delayed processing blocks approvals and billing.
With Fluxward
Documents that read themselves — your team only checks exceptions.
- Detect document type, extract fields, flag errors.
- Per document: 3–5 minutes manual → under 30 seconds automated.
- Direct ERP export after approval.
Without a clear path
„Our knowledge sits in heads, Excel, SharePoint and old emails."
- New hires need 6–8 weeks to know where anything is.
- Same cross-questions between dispatch, sales and back office every day.
- Documentation goes stale because nobody reads it.
With Fluxward
Internal knowledge assistant — answers with sources, no hallucinations.
- One search across SharePoint, SOPs, customer files.
- Role and rights are respected.
- Onboarding 3–4 weeks faster to productive.
The problem is not AI. The problem is missing implementation.
What this looks like in practice
Three result areas teams feel immediately.
10+ hrs/week
Automate service emails
Pre-sort the inbox, prepare replies, and surface urgent cases first instead of handling everything manually.
See service-mail solutionMinutes, not days
Speed up documents and reporting
Extract fields, flag deviations, and review only exceptions instead of maintaining data twice.
See document solutionFewer follow-ups
Make knowledge usable
Turn SOPs, rules, and operational knowledge into source-backed answers instead of repeated internal questions.
See knowledge solutionHow we help
Analysis. Delivery. Enablement.
Not ten offers at once, but three clear modes that make the next step easier to understand.
Analysis
We sort what truly makes sense right now: orientation call, AI check, and AI potential assessment.
Delivery
If the case is real, we build the first workflow with you instead of leaving you with a concept deck.
Enablement
Your team understands and uses AI more independently afterwards instead of depending on constant outside explanation.
The simplest entry
One clear path from first conversation to first pilot-ready workflow.
You do not need to decide everything at once. The first step is easy. The next steps only become concrete when the fit is truly there.
Orientation Call
Quick reality check on whether AI makes sense for you — before any money moves.
- Honest 30-minute assessment, no sales pressure
- Clarity on data, GDPR and funding eligibility
AI Potential Assessment
We find the 3–5 spots in your organisation with real AI leverage.
- Deep-dive into your logistics, operations, admin processes
- Prioritised use-case list with effort-impact matrix
AI Strategy Workshop
Turn prioritised opportunities into a clear roadmap with owners and real next steps.
- Bring leadership, domain owners, and implementation onto one target state
- Clarify go / no-go, roles, and the next 30 to 90 days
Workflow Build Sprint
We turn the first prioritised bottleneck into a reliable working workflow.
- A real use case from your daily operations instead of a demo
- Setup, handover, and team introduction in one focused sprint
What follows after that
Operating, products, and targeted enablement
Once the first workflow proves itself, the next step can move into operating support, AI-native training, the agent system, or productisation — as a deliberate next stage, not parallel noise.
Clarify next stepWhy companies work with us
No theory. No theatre. Visible implementation capability.
Fluxward combines operational proximity, clean delivery, and real product thinking. That is what separates us from generic AI consulting.
Not just theory
We do not only sort the options. We also build.
If the case is real, the conversation does not end in slides. It ends in a pilot or a running workflow.
Outcomes in weeks
Not someday, but in a manageable time horizon.
The goal is not a perfect future architecture, but a first sensible and reliable step in 2–4 weeks.
Data-aware & local
German, close, and grounded in your reality.
Roles, data path, and governance are clarified before the pilot. That builds trust and reduces friction.
Directly with the founders
David Rofall Co-Founder · AI, delivery, product
LinkedIn ↗ Connects product thinking, AI delivery, and operational clarity into a reliable first move.
Frederic Baltes Co-Founder · clients, rollout, operations
LinkedIn ↗ Brings mid-market realism, project steadiness, and an operations lens from logistics and supply chain.
Products & proof
See productsWe build ourselves, so we do not just talk about delivery.
Our labs show technical substance. For logistics and operations projects, we still start with analysis, pilot scope, and a clean data path.
- AI-native training
- Agent system
- Flux / internal tools
Next step
Let’s find the first sensible AI step for your team.
Free first conversation. No obligation. Clear next step.
Prefer a self-serve entry first? Go to the AI check
First outcomes in 2–4 weeksHuman in the loopGDPR-awareNRW · on-site & remote